Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s IP (Internet Protocol) address, which allows us to learn more about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SMS Marketing (if applicable): By entering your phone number when placing your order, you agree to receive SMS messages (order tracking, abandoned cart reminders), as well as promotional offers. These SMS will not exceed 4 per month. You can unsubscribe at any time by texting STOP.

ARTICLE 2 – CONSENT

How do we obtain your consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we assume that you consent to our collecting it and using it for that specific purpose only.

If we ask for your personal information for another reason (e.g., marketing), we will either ask you directly for your explicit consent or provide you with the option to refuse.

How can I withdraw my consent?
If, after giving us your consent, you change your mind, you may withdraw your consent by contacting us at: contact@ zayalo.com

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc.
They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored in Shopify’s data storage system and databases, secured by a firewall.

Payment:
If you complete your purchase through a direct payment gateway, Shopify stores your credit card data.
This data is encrypted according to the PCI-DSS (Payment Card Industry Data Security Standard).
Purchase transaction data is retained only as long as necessary to complete your order, then deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

For more information:

ARTICLE 5 – THIRD-PARTY SERVICES

The third-party providers used by zayalo.com will only collect, use, and disclose your information to the extent necessary to perform the services they provide.

However, some third-party service providers (payment processors, logistics, etc.) have their own privacy policies. We recommend that you read their policies to understand how they handle your data.

⚠️ Some providers may be located in other jurisdictions (e.g., the United States). Your information may then be subject to the laws of those jurisdictions (e.g., the Patriot Act).

Once you leave zayalo.com (e.g., redirected to a third-party site), this Privacy Policy no longer applies.

ARTICLE 6 – SECURITY

We take reasonable precautions to protect your personal data and follow industry best practices.

Payment information (e.g., credit card data) is encrypted using SSL and stored with AES-256 encryption.

⚠️ While no method of Internet transmission or electronic storage is 100% secure, we comply with all PCI-DSS requirements.

COOKIES

Here is a non-exhaustive list of the cookies we use:

  • _session_id: unique session identifier (Shopify stores session information).

  • _shopify_visit: no data held, persists for 30 minutes (internal statistics).

  • _shopify_uniq: expires at midnight, counts the number of visits by a single customer.

  • cart: unique identifier, persists for 2 weeks (shopping cart contents).

  • _secure_session_id: unique session identifier.

  • storefront_digest: unique identifier (used if the store is password protected).

You can configure your browser to refuse cookies.

ARTICLE 7 – AGE OF CONSENT

By using this site, you represent that you have reached the age of majority in your country of residence and that you have given us your consent to allow any minor under your responsibility to use this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon being posted on the website.

In the event of significant changes, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

In the event of an acquisition or merger, your information may be transferred to the new owners to ensure continuity of service.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you, to file a complaint, or simply to request more information, contact us at:
📧 contact@ zayalo.com